A LITTLE HELP GOES A LONG WAY
Get comfortable with your setup.
ETV Pro app questions, Xtream access and everyday device advice. Start here, then ask us about your own setup.
App setup
ETV Pro app setup: check your Android device first
Identify your device, request the matching app guidance and avoid confusing an Android package with Xtream access.
Choose your setup
ETV Pro or Xtream: choose the access method for your device
Understand an Android app, an Xtream-compatible player and the difference between access methods and subscription duration.
Device guide
Smart TV setup: identify the system before choosing a player
A practical checklist for television owners, including Android, Samsung Tizen, LG webOS and external streaming devices.
Troubleshooting
A practical connection checklist before you stream
Check your viewing setup and collect useful troubleshooting details without relying on a single speed-test number.
Viewing guide
Planning international and Nordic viewing
Ask specific questions about language, devices and availability before choosing a subscription for your household.
Plans and ordering
One year or two years: choose the right subscription duration
Compare the 4KTV+ duration options, understand the cost difference and prepare a complete order request.